Results

This section doesn’t currently include any content. Add content to this section using the sidebar.

Image caption appears here

Add your deal, information or promotional text

Support • Security • Cloud Systems

Reliable technology support for a more productive business.

Bluetide Cloud helps businesses manage users, devices, cloud systems, security, backups and day-to-day technology needs through one coordinated managed IT relationship.

  • Practical technology support
  • Proactive system management
  • Solutions scaled to your business
Bluetide IT Operations
Your Technology. Managed.
Users, devices, cloud services and business systems working together.
User SupportHelp with accounts, software and daily technology issues.
Supported
Cloud & EmailBusiness email, file access and collaboration systems.
Connected
Security ManagementAccess, updates and practical risk-reduction measures.
Protected
Backup & ContinuityRecovery planning for files, systems and operations.
Prepared
One coordinated partner for everyday support and long-term technology planning.
01Assess your environment
02Standardize and protect
03Support and improve
Managed IT Solutions

Technology services designed around how your business works

Start with a defined support need or create a coordinated managed IT program covering users, cloud systems, devices, security, backups and business technology planning.

01

Help Desk & User Support

Give employees a clear place to get help with accounts, software, devices and recurring technology problems.

  • Remote troubleshooting and guidance
  • User account and access assistance
  • Software and device support
Discuss support needs
02

Cloud, Email & Collaboration

Configure and manage the cloud tools employees use for email, files, calendars, meetings and team collaboration.

  • Business email and cloud setup
  • File sharing and collaboration
  • Account, license and permission management
Explore business infrastructure
03

Devices, Users & Access

Create a more consistent process for onboarding employees, managing devices and controlling access to business systems.

  • Employee onboarding and offboarding
  • Device setup and administration
  • Roles, permissions and account standards
Plan device management
04

Cybersecurity & Risk Reduction

Strengthen everyday security through account protection, updates, access controls and clear operating practices.

  • Multi-factor authentication and access controls
  • Update and endpoint-protection planning
  • Security awareness and response procedures
Discuss security priorities
05

Backup & Business Continuity

Plan how important files and systems will be protected, restored and accessed when something unexpected occurs.

  • Cloud and device backup planning
  • Recovery procedures and responsibilities
  • Business-continuity documentation
Plan backup and recovery
06

Networks, Wi-Fi & Technology Management

Improve the reliability and organization of the connectivity, vendors and technology foundation supporting daily work.

  • Network and Wi-Fi planning
  • Technology inventory and documentation
  • Vendor coordination and system roadmaps
Discuss your IT environment
Managed IT Approach

Move from reactive technology problems to a more organized IT environment

Bluetide Cloud begins by understanding your users, devices, locations, applications and business priorities. We then create clearer standards for support, access, protection and ongoing improvement.

Documented technology environmentCreate a clearer record of users, systems, vendors, accounts and responsibilities.
Consistent support processesGive employees and managers a defined path for requests, changes and recurring technology needs.
Planned improvementsPrioritize upgrades and security measures based on business impact rather than isolated technology trends.
Discuss Your IT Environment
Managed Technology FrameworkFrom assessment to improvement
01
AssessUsers, devices, systems, access, vendors and risks
Reviewed
02
StandardizeAccounts, devices, permissions, documentation and processes
Organized
03
SupportRequests, troubleshooting, changes and ongoing administration
Managed
04
ImproveSecurity, reliability, efficiency and long-term planning
Optimized
How We Work

A practical path to better-managed business technology

Each phase keeps technology decisions connected to your employees, operations and business priorities.

01

Discovery

We review your users, locations, devices, cloud tools, support needs, security concerns and current vendors.

02

IT Plan

We define priorities, standards, responsibilities, recommended improvements and an implementation roadmap.

03

Implementation

We organize accounts, configure systems, document the environment and put support processes in place.

04

Ongoing Management

We support users, administer systems and refine the technology environment as the business changes.

Ready for a more organized approach to business technology?

Tell us about your users, locations, systems and recurring IT challenges. We will help identify the right support structure, priorities and next steps.

Explore all Bluetide services  •  View industry solutions  •  Existing client? Visit Support